1. Step 1

   Create your account

   Open a client account with your name, e-mail address and a password. A phone number is optional; SMS reminders are only sent if you provide one.
2. Step 2

   Your verification code is sent

   Right after signing up, a verification code is sent to your e-mail address; if you gave a phone number, you also receive a code by SMS. Your account is ready to book right away.
3. Step 3

   Choose the professional and a time

   On the profile you have read, click "Book a session"; pick the session type (online or in person) and one of the available times in the next 14 days. Times are shown in Turkish time.
4. Step 4

   See the fee and confirm

   The session fee is shown, VAT included, once you pick a time; it never appears in listings or on profiles. When you click "Create appointment", your request is sent to the professional and stays "pending" until they confirm it. No payment is taken on the site; the fee is paid as agreed with the professional.
5. Step 5

   Appointment notifications

   You receive an e-mail when the appointment is created and when the professional confirms it. One day before a confirmed session you are asked to confirm by e-mail; if you gave a phone number, an SMS reminder is sent one hour before. You can cancel appointments from your dashboard.
6. Step 6

   The session

   For online sessions, if the professional has connected their Google Calendar, a meeting link (Google Meet) is created automatically and included in your appointment e-mails; otherwise the professional sends you the link. In-person sessions take place at the location shown on the professional's profile (district and map); the professional gives you the full address.
7. Step 7

   Private feedback after the session

   You can leave feedback on completed sessions from your dashboard. Your satisfaction level is never published as a public rating or average and does not affect ordering. If public comments are enabled, your comment may be published only after review and with your name masked.

If this is an emergency, call 112 now.